Each piece is made to order. Standard delivery takes 5–12 business days from the date of shipment. A tracking number is sent by email once the piece leaves the atelier.

Yes. The atelier ships worldwide. Shipping rates are calculated at checkout based on destination.

A tracking number is provided by email once your piece has shipped. If your order has not arrived within two weeks, contact the atelier directly.

Unused pieces in original packaging may be returned within 30 days for a full refund. Proof of purchase is required. Return shipping is the responsibility of the client.

Contact the atelier to discuss exchange options. Each case is handled individually.

Every piece begins as an authenticated vintage Louis Vuitton or Hermès bag, sourced through trusted secondary markets and verified before any intervention begins.

The bag is then hand-transformed in our Miami Atelier and registered with a unique numbered plate, your physical proof of authenticity and traceability within the Philip Karto registry.

Every original part removed during the transformation is preserved and delivered with your piece. Nothing is discarded. The elements we do not reuse return to you, as evidence of the authentic foundation your creation is built on.

→ Read the full authentication process

The warranty covers defects in the atelier’s artistic intervention and reconstruction. If your piece shows an issue related to the atelier’s work, contact us with photographs and we will resolve it directly.

Each creation is a hand-executed artwork on vintage leather. Avoid prolonged exposure to direct sunlight, moisture, and heat. Store in the dust bag provided. For specific care questions, contact the atelier.

The atelier accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. All transactions are processed through PCI-DSS compliant gateways.

All payment processing meets the security standards set by the PCI Security Standards Council.

Yes. The atelier creates singular works outside the permanent edition system. Visit the Commission page or contact the atelier to begin the process.

Yes. If you already own an authenticated vintage piece, the atelier can work with it directly. Condition and suitability are assessed during the consultation.

Each commission is priced individually based on the heritage piece, artistic direction, and complexity of the intervention. Contact the atelier to discuss.

Timelines vary depending on sourcing, artistic scope, and atelier capacity. Typical commissions are completed within 4–8 weeks from confirmed direction.

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