SHIPPING & DELIVERY

We use DHL, Fedex, Usps or Ups.

Some orders may require additional validation that can take 24-36 hours, which may delay delivery.

Adult signature is required on all shipments.

To confirm the estimated delivery date, please check the shipping calculator on the product page. Delivery date is subject to change based on product availability.  

 

All orders are processed automatically, and we cannot shorten or extend shipping times. Please note that you cannot choose the date or time of delivery. Our carrier delivers packages Monday through Friday during business hours and will make three delivery attempts. If the third delivery attempt fails, your order will be returned to our warehouse. Once the order has been placed, it is no longer possible to change the shipping address.

It typically takes a maximum of 2 weeks for us to ship an order.

For security reasons, a signature is required for all deliveries.

If your order has not been delivered within the estimated timeframe, we recommend:

– Checking your order status here
– Checking that the delivery address is correct
– Contact us and we will be happy to assist you

Currently, we are unable to ship orders to the following locations:

– P.O. Boxes
– U.S. territories including Guam
– Freight forwarding companies
– Military Bases

Orders made to any of these addresses will be cancelled.

Unfortunately, it is not possible to choose a specific date and time.